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Who is ARAG?

ARAG UK was founded in 2006 and has since been a highly successful organisation working in partnership with brokers and insurers. The combined business of the former DAS UK and ARAG UK has written more than 10 million policies.

 

Our strength

Our in-house underwriters and knowledgeable, experienced team have a successful track record of building close and successful relationships with our business partners.

Our size and strength mean we offer an impressive portfolio of products and services, specialist teams and in-depth support. We work with more than 4,000 brokers and business partners to provide affordable access to justice for millions of customers across the UK.

 

Why you should work with ARAG

  • Making our business partnerships work

    We work with our business partners to deliver a customer journey and service that achieves extremely high levels of customer engagement, retention and satisfaction. By utilising our multi-functional team, we build legal expenses insurance, assistance propositions, and operational capabilities in-house.

  • Our ability to innovate

    ARAG has an active innovation, test, and learn portfolio designed to incubate and accelerate ideas to transform our propositions and services to benefit our partners and their customers. We are swift in bringing our new and innovative products to market.

  • Dedicated account manager team

    We understand the importance of having access to a dedicated Key Account Manager who acts as the conduit between your business and ours. Your trusted Key Account Manager will be responsible for ensuring the continued alignment of both of our business objectives and ensuring that your culture and customer philosophy is understood and reflected through our service delivery.
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  • Building long-term business relationships

    We have successfully serviced and supported the growth of a portfolio of business partners across key industry segments and would be able to work with you to deliver your growth plans. Our relationships with our business partners are long-lasting as they are built on trust, transparency and delivering value, as well as giving them a competitive advantage over their competitors.

  • Customer-centric pricing philosophy

    Our approach to underwriting means that we work with you to understand the real valuable aspects of cover to your customers. Underwriting our own products gives us the control and flexibility to meet yours and your customer’s specific needs rather than only offering a ‘one size fits all’ service. We offer broad wording removing those unnecessary barriers to making a claim, and we are transparent in the way we price our products as we believe our approach is fair.

  • Continued product development

    Our philosophy remains to invest in supporting our customers to understand the protection they have bought and to continually improve our product to meet their needs. We continually look for ways to improve our products. By using customer insight to drive change, we can continue to ensure we are giving the best value and cover to our policyholders.
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  • Our own training team

    Unlike many of our competitors, we have a team of trainers who support improving the understanding of staff with respect to the embedding of the LEI product. They work to ensure that your staff have all the tools they need from the outset to help make the partnership a success. If you'd like to know more about what ARAG can offer you as a partner, please get in touch.
    0344 893 9317
    Email us


How do I become a broker partner?

If you’d like to help your clients with legal expenses insurance products from ARAG, follow these simple steps to sign up as a partner.

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Products

ARAG offers different legal expenses insurance products, for both individuals and businesses.

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