DAS is now owned by ARAG. Please note that this page is only intended for customers who were insured by DAS prior to this acquisition; please check your policy documents. If you were insured by ARAG prior to January 2025, please visit the following page instead.
We aim to provide great service; however, we do recognise that sometimes things go wrong.
Your feedback is crucial in helping us understand what’s happened and what we can do to put it right. We’re sorry if we’ve let you down; we are committed to learning from our mistakes and improving our service.
We are dedicated to resolving any issues about our products and services in a timely and fair manner.
How to get in touch
Please fill out the form below; we have a simple process in place for complaints, and we find that most issues can be resolved straightaway. Alternatively, you can contact us:
By telephone: 0344 893 9013
In writing: The Customer Relations Department
Unit 4a, Greenway Court, Bedwas, Caerphilly CF83 8DW
ARAG plc is authorised and regulated by the Financial Conduct Authority (FRN452369). Registered in England and Wales. Company Number 02585818.
ARAG Legal Expenses Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (FRN202106) and the Prudential Regulation Authority. Registered in England. Company Number 103274. Registered Office: Unit 4a, Greenway Court, Bedwas, Caerphilly CF83 8DW.
